Sunset Group Timeshare Complaints

Sunset Fisherman, Sunset Lagoon, Sunset Yacht Club, Hacienda Tres Rios

Legal Name:

Royal Fisherman's SA de CV, Promotora Sunset Beach Clubs, S.A. de C.V.

  Resort sales locations

Cancún

  Resort collections

PROMOTORA SUNSET BEACH CLUBS, S.A. DE C.V, PO BOX in Miami, FL

  Rental Companies:

Resorts International Marketing Corp.

Hotel Representatives:

Adolfo Barreiro Ramirez, Ricardo Figveroa, Marco Olivera, Cynthia Vega, Rodrigo Gallardo, Lissette Carrillo, Adriana Lecuona

Common Complaints:

• Salesperson promises to buy back the timeshare at a better price should the client ever decide that they no longer want to use it.
• Salesperson promises that they can rent out their weeks for over 4 times the price of the maintenance fee. They can choose to use some weeks and rent others so that they have free vacations, or rent them all so that they can pay off their membership quicker. The clients are referred to a rental company that charges them a listing fee to market the property and does not rent any weeks.
• In the presentation, they claim that the all-inclusive is for corporate weeks only, and for regular weeks they can choose whether or not to pay for the all-inclusive. In reality, all-inclusive is mandatory for usage at all their Cancun locations.

Customer Service
Toll Free from USA & Canada: 1-866-377-4890
Toll Free from Mexico: 01-800-262-9648

Reservations Department
Members Only
Toll Free from USA & Canada: 1-800-961-5089
Toll Free from Mexico: 01-800-262-9648
Non-Members
Toll Free from USA & Canada: 1 800 494 9173
Toll Free from Mexico: 01 800 262 9268

Collections
Toll Free from USA & Canada: 1-800-906-4396
Toll Free from Mexico: 01-800-262-8964

About Mexican Timeshare Solutions:

Our goal is to assist timeshare purchasers who feel they were scammed or taken advantage of by fraudulent salespeople. No upfront fees for our services cancelling timeshare frauds. We offer a free consultation and we do not rest until get your cancellation.

Contact:                                                            
http://timesharescam.com
Toll-free:     888-275-3595
Telephone:  714-277-3662
Mexico:        334-162-5467
info@timesharescam.com